Privacy Policy

Belle Harbour Newfoundlands LLC D.B.A. Doggie Supply Store respects the privacy of our customers. This Privacy Policy (“Privacy Policy”) explains the type of information we collect from individuals that visit our websites.

Belle Harbour Newfoundlands LLC,  D.B.A. Doggie Supply Store respects the privacy of our customers. This Privacy Policy (“Privacy Policy”) explains the type of information we collect from individuals that visit our websites or otherwise communicate with us offline such as via telephone or email, and how we store, use, disclose and protect such information. By using or accessing our Services, you agree to the collection, storage, use and disclosure of your information as described in this Privacy Policy.

OVERVIEW:

We collect personal information from users of our Services that identifies you as an individual when it is voluntarily provided by you, through your ACCOUNT on the website.

We automatically collect browsing information and other information from users of our Services that does not identify you as an individual, but may identify your device, such as information about your browsing activities and information about the devices you use to access the Services.

This information is collected to provide, manage, analyze and improve the features and functions available on or through the websites, for internal business purposes.

California residents have the right to request access to or the deletion of their personal information as set forth in the ACCESS TO YOUR INFORMATION section below.

Information about our data collection during the prior 12 months is further described below.

Categories of Personal Information:

Contact information and other information about you (including your name, email address, physical address, shipping address, telephone number)

Internet or other electronic network activity information (including cookies and mobile device IDs, and related browsing information)

Commercial information (including products purchased, products you are considering purchasing that are placed in your shopping cart, information about products that you have returned, and product reviews)

Location information

Sources of Personal Information:

Collected from you directly through the Website.

Collected from you directly when you use our Website, open our emails or interact with our customer service.

General location collected from you directly and from your IP address when you access the website.

Business Purposes for such Personal Information:

We use such information to process and fulfill your orders, deliver marketing messages to you, respond to your inquiries, improve our products and services, verify requests pursuant to this Privacy Policy and as otherwise described in “HOW WE USE YOUR INFORMATION” below.

WHAT INFORMATION WE COLLECT

Information you give us. We collect and maintain information that you may provide to us through use of our website, including your name, shipping address, billing address,  telephone number(s), email address(es) and purchase/return/exchange data. For example, when you set up your account and/or make online purchases, you will be asked to provide information necessary to facilitate the transaction such as contact and payment information; we do not store payment information.  We use paypal as a processor and all information is maintained within paypals system.  When you post comments or other content in publicly available pages on our website (e.g., Product reviews), anything you post will be available to us as well as visitors to our website; when you post information about us on third party social media platforms (each, a “Social Media Service”), we may collect such information through an integration with the Social Media Service provider; when you contact our customer service representatives, we collect additional information you choose to provide our representatives.

Information collected from other sources. We receive information about you from other sources to help us correct or supplement our records, improve the quality of our Services to you and prevent or detect fraud. Such sources may include information collected from payment processors and shipping carriers. We may use this information consistent with this Privacy Policy.

Information collected through Social Media Services. You may be able to access our website through Social Media Services. If you log on to our webssite through a Social Media Service, you give us permission to access, store and use any information that you permit the applicable Social Media Service to share with us in accordance with your privacy settings with the applicable Social Media Service. When using Social Media Services with our website, the Social Media Service provider will be able to collect information from you. We may also place tags and other data collection mechanisms on our website from Social Media Services through which they can collect information about the usage of our website and their services across multiple devices (such as your smartphone and your computer) for use by both us and such Social Media Service. We are not responsible or liable for the privacy practices or content of the applicable Social Media Service. We encourage you to review, and if necessary, adjust, your privacy settings with the applicable Social Media Service before logging in to our website using the applicable Social Media Service. Information that we receive from Social Media Services is stored and used by us in accordance with this Privacy Policy.

HOW WE USE YOUR INFORMATION

We use your information we collect for our business purposes, including:

Fulfilling Orders and responding to your questions and requests. We use your information to provide you with transactional assistance such as fulfilling your order and ensuring proper delivery of your products, as well as administering promotions, responding to reviews, comments or other feedback you provide.

Communicating about your account. We may contact you to tell you about changes to this Privacy Policy, our Terms of Use or changes to our website or products. We may also tell you about issues with your orders.

Improving our products and services. We may use your information to make improvements to our website, including to personalize our product offerings to meet your needs, for back-up purposes and also to detect and prevent fraud.

Improving marketing communications. We may send you communications about promotions or offers via regular mail, or ads on Social Media Services. 

Promote our products or services. If you complete a product review or other feedback or provide any image of your pet(s), we may use your submission for commercial purposes to promote our products.

Other uses We also may use your information with your consent, and as otherwise permitted or required by law.

WHAT INFORMATION WE DISCLOSE

Belle Harbour Newfoundlands LLC and Doggie Supply Store will not share your information with third parties without your consent or notification.

Protection of Belle Harbour Newfoundlands LLC. and Others. We may disclose information about you to the government or to other third parties to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders, subpoenas and other legal process. We may also disclose information to third parties if needed to (i) enforce any of the terms of use for our website or any investigation of potential violations thereof, (ii) detect, prevent, or otherwise address fraud, security or technical issues, (iii) protect against harm to our website and (iv) protect our rights, property or safety or the rights, property or safety of our users or others.

INFORMATION FROM CHILDREN

The Services are not directed at children and we have no intention of collecting information from young people. If we become aware that information from a child under 13 has been collected without the consent of such child’s parent or guardian, we will use all reasonable efforts to delete such information. We do not sell the personal information of minors under 16 without proper authorization as required by applicable law.

THIRD PARTY WEBSITES

As a convenience to our visitors, our website may contain links to several websites that we believe offer useful information. The policies and procedures we describe here do not apply to those websites. We suggest contacting those websites directly for information on their privacy policies. Belle Harbour Newfoundlands LLC and Doggie Supply Store is not responsible for the privacy practices of third parties, regardless of whether they are linked or otherwise connected to our Services.

COOKIES AND INTEREST-BASED ADVERTISING

Tracking tools we use. We and our service providers collect information about users over time and across different websites and devices through the use of tracking tools including cookies, web beacons, device identifiers and other online information-gathering tools (collectively, “cookies”). While the cookies that we use may change from time to time, we use cookies for the same purposes, including:

  • To authenticate your account and store your password if you are a registered account holder;
  • To monitor performance of our website;
  • To learn more about the way you interact with our content;
  • To personalize your experience on our website;
  • To optimize and tailor our website;
  • To make product recommendations and provide you with advertising content on our website and elsewhere in which we think you will be interested;
  • To measure the effectiveness of personalized ads;
  • To pursue analytics and research to help us improve our website and product offerings;
  • To better understand our website visitors and their respective interests.

ADVERTISING PREFERENCES AND OPT-OUT

Cookies:

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you set your browser to limit or remove cookies or otherwise block our use of cookies, some Site features may be unavailable or unable to function properly. Your device may not give you the ability to control cookies.

Email marketing opt-out:

If you wish to opt-out of any marketing email communications you may contact our customer service representatives at the phone number or email address below, under Questions. You also may follow opt-out unsubscribe instructions included in our promotional e-mail. Please note that removal of user information from our database or “opting-out” will not stop marketing or advertising content that is generated for distribution or is otherwise queued for transmission to you prior to the time when we can implement your request. Following receipt of a request from you, we will take reasonable steps to delete your information. If you opt-out of marketing communications, you will continue to receive transactional communications, such as e-mail or text notifications about your order status, and other administrative information. Your information will remain in our database, but will be marked as inactive so you do not receive marketing materials from us.

Interest-based advertising opt-out:

You may opt-out of our targeted advertising and the targeted advertising of certain providers by visiting the DAA consumer opt-out page at https://www.aboutads.info/choices. Also, you can generally opt-out of receiving personalized ads from a member of the Network Advertising Initiative (NAI) by visiting the NAI consumer opt-out page at http://optout.networkadvertising.org/?c=1#!/. Opting out will not mean that you will no longer receive our ads, rather, it just means that those ads will not be targeted to you based upon data collected from you on our online Services.

Facebook opt-out:

Facebook may provide you with the ability to opt-out of certain advertising practices. See https://www.facebook.com/help/1075880512458213/?helpref=hc_fnav. However, we are unable to control Facebook’s practices or disclosures. To opt-out of data collection by other Social Media Services, you should review that provider’s privacy practices.

Mobile location settings:

If you access our Services through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device’s location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.

Do-Not-Track:

Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. Our online Services do not support “do not track” preferences that may be available in your browser and are not capable of satisfying the preference you set.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your information.

DATA RETENTION

We may retain your data for as long as we believe there is a business, legal or security reason for doing so, even if you are no longer an active customer.

HOW TO UPDATE INFORMATION

You may correct or update information collected about you through our website by contacting us at the email address noted at the end of this Privacy Policy below, or by editing your information and preferences on the “Account” and “Profile and Password” pages. Following receipt of a request from you, we will take reasonable steps to update or correct your information.

ACCESS TO YOUR INFORMATION

We provide you with choices regarding the personal information we collected of you:

Personal Information

Delete: For California residents, if you would like to request that we delete your personal information, please contact us at the email address below.  We will contact your to verify your identity and comply with your request.

Categories & Information: – For California residents, if you would like to request a report that details the categories of personal information collected about you, the categories of sources from which the personal information is collected, the purpose for collecting, and the specific pieces of personal information collected about you over the past 12 months, please contact us at the email address below.

Do Not Sell My Personal Information: We do not sell your personal information in the traditional sense. We share your information with our marketing partners to highlight our great products and Services and sometimes to actually send you fewer marketing communications. California has defined this as a “sale”. For California residents, if you would like to request that we not sell your personal information to a third party, then you may opt out of such disclosures by contacting us via the email below.

Emails If you prefer not to receive marketing information from this website, follow the instructions above.

Cookies You may delete or block cookies and other technologies by following the instructions above.

We have various procedures to verify that you are authorized to make the requests above, such as identifying past purchases on the Site. You can designate an authorized agent to make these requests by informing us, though we will need to verify the authority of such agent pursuant to our reasonable procedures.

We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record keeping purposes and to process transactions and facilitate customer requests. We do not discriminate against you for exercising any of your rights above, though we are not able to provide some services to you without such information.

For Authorized Agents making a request on a consumer’s behalf, download a verification form here to complete and submit with the above request. An Authorized Agent’s request will be denied without this form properly submitted.

CHANGES TO THIS POLICY

We reserve the right, at our discretion, to modify our privacy practices and update and make changes to this Privacy Policy at any time. If we make any changes, we will change the Last updated date above and post the new Privacy Policy here: https://doggiesupplystore.com/privacy-policy/. You should consult this Privacy Policy regularly for any changes.

GOVERNING LAW

By choosing to visit our website, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the State of Minnesota, without reference to the choice of law or conflicts of law principles thereof, and will be subject to the dispute resolution clause contained in the terms of use applicable to the Services. You also agree to abide by any limitation on damages contained in the terms of use of our website.

QUESTIONS

If there are any questions regarding this Privacy Policy, you may contact us using the information below.

1-(507) 399-1645

custserv@doggiesupplystore.com

Winnebago, Minnesota 56098, United States